How to Grant an Applicant a Question Retake

Overview

Use a question retake to allow an applicant to retake a single question without requiring them to complete the entire assessment again.

Step 1: Open the Applicant's Responses

1. Open the assessment.
2. Navigate to the Applicants tab.
3. Locate the applicant.
4. Select the applicant row to open the applicant details page.
5. Select View Responses.

The applicant's responses open in Kira Review.

Step 2: Grant a Competency Retake

1. Select the competency you want the applicant to retake.
2. Select Grant retake.
3. Review the confirmation message.
4. Select Grant question retake.

A confirmation message appears confirming that the question retake has been granted.

Step 3: Verify the Retake

After the retake is granted, a confirmation message appears indicating that the applicant has a pending retake for one or more responses.

You can also verify the retake by confirming the applicant's status is Pending Retake:

• In the Applicant Status column on the Applicants tab.
• Beside the applicant's name on the Results page.

Applicants Tab:

Results Page: