How to Grant a Full Applicant Retake

Use the Grant full retake option to allow an applicant to complete the assessment again.

Step 1: Open the Applicant

1. Open the assessment.
2. Navigate to the Applicants tab.
3. Locate the applicant.
4. Select the applicant row to open the applicant details page.
5. Select View Responses.

Step 2: Grant a full the Retake

1. Select the three-dot menu.
2. Select Grant Full Retake.
3. Review the confirmation message.
4. Select Grant Full Retake to confirm.

The applicant is invited to retake the entire assessment.

Step 3: Verify the Retake

After the retake is granted, a confirmation message appears indicating that the applicant has a pending retake for all responses.

You can also verify the retake by confirming the applicant's status is Pending Retake:

• In the Applicant Status column on the Applicants tab.
• Beside the applicant's name on the Results page.

Applicants Tab:

Results Page:

Note: You may need to adjust or clear your current filters to locate the applicant.