Automated applicant email reminders
Automated reminders help you remind applicants to complete their Kira assessments without manually tracking invitation dates, deadlines, or sending individual emails.
Once enabled, Kira checks for eligible applicants every hour and sends reminders based on the triggers you select.
Enable automated reminders
- Open your assessment in the Builder
- Navigate to the Settings tab
- Enable Automated reminder emails
- Select one or more reminder triggers
- Save your changes
Available reminder triggers
You can choose one or more of the following triggers:
| Trigger type | Reminder timing |
|---|---|
| Invitation-based | 5 days after the applicant is invited |
| Invitation-based | 2 weeks after the applicant is invited |
| Applicant rolling deadline | 1 week before the applicant's deadline |
| Applicant rolling deadline | 2 days before the applicant's deadline |
| Assessment close date | 1 week before the assessment's close date |
| Assessment close date | 2 days before the assessment's close date |
Understand how reminders are sent
When automated reminders are enabled, Kira checks for eligible applicants every hour and sends reminders when they meet the selected trigger criteria.
Keep in mind:
- Only incomplete and active applicants receive automated reminders
- Applicants receive no more than one reminder per trigger
- You can enable automated reminders after applicants have already been invited - existing applicants will receive reminders if they meet the trigger criteria
- Deselecting a trigger and saving your changes stops future reminders for that trigger
- Applicant deadline triggers require rolling deadlines to be enabled
- Assessment close date triggers require a close date to be configured
Applicants invited through a public link
Invitation-based triggers also work for applicants who register through a public link. In these cases, reminder timing is based on the applicant's registration date rather than an invitation date.
Review the applicant experience
Automated reminders use the same email template as manually sent reminders, including any custom content you've saved.
If applicable, the applicant's deadline is also included in the email. The email does not include messaging specific to the trigger that caused it to be sent.
Update your reminder email template
To change the content used in automated reminders, update the reminder email template for your assessment. See How to remind applicants for instructions on customizing and saving your reminder template.