Set up two-factor authentication (2FA)

Two-factor authentication (2FA) adds an extra layer of security to your Kira account. Depending on your organization, you may be required to enable 2FA before accessing Kira.

What is two-factor authentication?

Two-factor authentication helps protect your account by requiring two forms of verification when you log in. When 2FA is enabled in Kira, you'll log in using your email address and password, followed by a verification code from your authenticator app.

Do I need to enable 2FA?

Your organization may require all users to use two-factor authentication.

If 2FA is required, you'll be prompted to set it up when you log in to Kira. You'll need to complete the setup before you can access your account.

If your organization doesn't require 2FA, you can still choose to enable it for your account. We recommend using 2FA to provide additional protection for your Kira account and your applicant data.

Enable two-factor authentication

To enable 2FA for your account:

  1. Click your photo or initials in the top-right corner of Kira
  2. Select the 'Security' tab
  3. Click 'Enable two-factor authentication'
  4. Follow the on-screen instructions to connect your authenticator app
  5. Save your backup codes somewhere secure

Recommended authenticator apps 

You'll need an authenticator app to set up 2FA. Some commonly used options include:

  • Google Authenticator - available for iOS and Android
  • 1Password - available for iOS and Android
  • Duo Mobile - available for iOS and Android

Other authenticator apps that support time-based one-time passwords (TOTP) may also work with Kira.

Save your backup codes

When you enable 2FA, Kira will provide you with backup codes. Download, save, or print these codes and keep them somewhere secure. If you lose access to your authenticator app or device, you can use a backup code to log in to Kira.

Each backup code should be treated like a password and kept private.

Set up 2FA on a new device

If you get a new device, the steps depend on how 2FA is configured for your account:

  • If your organization requires 2FA, contact the Kira Client Success team (success@kiratalent.com) for assistance setting up your new device
  • If you enabled 2FA yourself: Disable 2FA in your Security settings, then enable it again using your new device.

If you need help accessing your account or setting up 2FA, contact the Kira Client Success team.